Our crystals are ethically sourced from all over the world! Most are directly sourced from Brazil, Peru, Madagascar, Siberia, Pakistan, etc. If you have a question from where a specific crystal was sourced from, please reach out via the contact form above.

Thank you for your interest! We host one live sale a week, usually on Tuesday or Wednesdays at 2PM EST. To find the exact date and time, please check out our story or our Instagram story highlights. Live sale countdowns are posted under "LIVE SALE INFO", along with our live sale rules.

Thank you so much for your order! We cannot wait for you to get it. To find your order, look up your Instagram handle or go to the "live sale listings" tab. Invoices are due within 24 hours once posted on the website. Orders are shipped out within 48 hours after the live show.

Orders are processed within one to two business days. Packages are mailed out within three business days.

Please be aware that we are not responsible for broken items once they are in USPS' posession, unless crystal insurance was purchased. Crystals are shipped with bubble wrap, shipping popcorn and packing paper. If your crystal arrives broken, please contact USPS.

Returns and exchanges are not accepted.

Yes, please search "crystal insurance" in the search bar and add it to your cart if you would like this additional protection. It is an additional $7.65. This will insure replacement or refund of the entire order.